Agile Business Analysis Practice Exam 2025 - Free Agile Business Analysis Practice Questions and Study Guide

The method of confrontation in conflict resolution focuses on achieving a win-win solution. This approach involves open communication and collaboration between the parties involved, allowing them to address the underlying issues directly and work together to find a solution that satisfies both sides. The intention is to create an outcome where both parties feel heard and valued, resulting in a resolution that benefits everyone.

This methodology is grounded in the belief that conflicts can be resolved effectively through mutual understanding and respect. By confronting the issues head-on, rather than avoiding or superficially resolving them, parties can develop a deeper understanding of each other’s perspectives and needs, ultimately leading to a more sustainable and harmonious resolution.

In contrast, some other conflict resolution strategies, such as compromise, may not fully satisfy all parties, as they often involve concessions from each side. Loss-loss situations create an outcome where both parties end up worse off, while dominance tends to favor one party at the expense of the other, which can lead to further resentment and future conflicts. Therefore, the goal of confrontation aligns most closely with the win-win approach.